{"id":457,"date":"2017-03-08T19:30:04","date_gmt":"2017-03-08T19:30:04","guid":{"rendered":"http:\/\/www.batteries-company.com\/battery-care\/?p=457"},"modified":"2017-03-08T19:30:04","modified_gmt":"2017-03-08T19:30:04","slug":"the-laptops-motherboard-was-at-fault-could-affect-battery-life","status":"publish","type":"post","link":"https:\/\/www.batteries-company.com\/battery-care\/the-laptops-motherboard-was-at-fault-could-affect-battery-life.htm","title":{"rendered":"The laptop’s motherboard was at fault could affect battery life"},"content":{"rendered":"

A reader thinks an error with his motherboard has caused his laptop’s battery<\/a> to fail \u2013 is he covered under his warranty and should Dell<\/a> replace the battery?<\/p>\n

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The laptop’s motherboard was at fault \u2013 could this affect battery life<\/a>?<\/div>\n

A few weeks ago my daughter’s laptop displayed a message saying that the battery<\/a> was unable to charge normally. The message also said the battery was reaching the end of its life and suggested buying a replacement Dell laptop battery<\/a>. I contacted Dell and was advised that the laptop was outside the warranty period and the laptop battery was not covered.<\/p>\n

It has been established that the motherboard was at fault and this has been fixed. Dell then said if the problem continued it would replace the motherboard free. I am concerned that this fault caused the much reduced lifetime of the battery.<\/p>\n

Adrian Dobson<\/strong><\/p>\n

Dell explained to Mr Dobson that the motherboard problems he had experienced were caused by static building up in the motherboard\u2019s capacitors. Once these were drained, the problem was resolved.<\/p>\n

However, Mr Dobson wanted to know if he had a case to force Dell to replace the battery, which was just over a year old. He asked if Dell has a duty to do this, free, because he believes the problem with the motherboard reduced its lifespan.<\/p>\n

Asus a33-f3 battery<\/a> – Brand New 4400mAh Only AU $67.76<\/p>\n

HP presario cq40 battery<\/a> – Brand New 5200mAh\u00a0 Only AU $67.07<\/p>\n

Dell inspiron b120 battery<\/a><\/strong> – Brand New 4400mAh Only AU $61.66<\/p>\n

While there is legal protection if faulty goods cause damage to other components or property, he would need to prove his case. He\u00a0won\u2019t find this easy. Laptop batteries<\/a> are notorious for giving people problems and are often not covered by warranties, or covered for longer than 12 months.<\/p>\n

It is hard to say how long a battery should last too, as this depends on how often it is charged and\u00a0discharged. Some will inexplicably fail within six months; others can last up to five years or more.<\/p>\n

He could appeal to Dell to see if the company will consider providing a new laptop battery<\/a>. The company has said that if the motherboard continues to show problems it would replace this free of charge.<\/p>\n

As a goodwill gesture it may consider offering a new battery as well. But if it refuses to do this, Mr Dobson will probably find it difficult to prove that the\u00a0build-up of static \u2013 which is\u00a0not an inherent fault \u2013 reduced the notebook battery life<\/a>. It will probably cost more to prove this than buying a new battery.<\/p>\n

He could try recharging the battery and\u00a0exhausting it a number of times. This\u00a0may extend battery life<\/a> and improve the performance.<\/p>\n

The Sale of Goods Act 1979 says a customer should not be out of pocket because they have bought inherently faulty goods. This\u00a0means that the customer must be in\u00a0the same position financially as they were before a fault was discovered.<\/p>\n

So if one faulty component in a computer damages another, the retailer will be liable to\u00a0ensure that it repairs or replaces both\u00a0of\u00a0these.<\/p>\n

Read More<\/p>\n

Best Laptop Battery Life of 7+ Hrs Laptops<\/a><\/p>\n

Top Power for Netbooks and Tablets<\/a><\/p>\n

Professional Battery Knowledge Tips & FAQ<\/span><\/a><\/span><\/p>\n

How to Use and Maintenance of Your Laptop Batteries<\/a><\/p>\n

Dell latitude d620 laptop battery buying tips<\/a><\/p>\n

Laptop battery and ac adapter issues troubleshooting guide<\/a><\/p>\n

Laptop Battery Life Saving Tips & Buy Laptop Batteries Guide<\/a><\/p>\n

How to Use Disk Defragmenter to Save Your Laptop Battery Power<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

A reader thinks an error with his motherboard has caused his laptop’s battery to fail \u2013 is he<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[76,15,19,18,57,46],"tags":[582,584,189,583,585,372,218,581,586],"class_list":["post-457","post","type-post","status-publish","format-standard","hentry","category-batteries-company-com","category-battery-care-tips","category-battery-knowledge","category-battery-usage-tips","category-better-life-tips","category-tech-info","tag-affect-battery-life","tag-asus-a33-f3-battery","tag-battery-life","tag-dell","tag-dell-inspiron-b120-battery","tag-dell-laptop-battery","tag-hp-presario-cq40-battery","tag-laptops-motherboard","tag-replacement-laptop-batteries"],"_links":{"self":[{"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/posts\/457","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/comments?post=457"}],"version-history":[{"count":3,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/posts\/457\/revisions"}],"predecessor-version":[{"id":461,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/posts\/457\/revisions\/461"}],"wp:attachment":[{"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/media?parent=457"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/categories?post=457"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.batteries-company.com\/battery-care\/wp-json\/wp\/v2\/tags?post=457"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}